If you plan on traveling, you do not want to be stuck without access to your credit and/or debit cards!

Please notify Vue with your travel information (place of travel, duration of travel, etc.) - preferably a week or a few days prior to travel. Making purchases outside your normal spending patterns can trigger suspicious activity on your account, which could result in your cards being frozen. So it is always a good idea to notify Vue of your travel plans and to provide the best contact number to reach you at while you are traveling. By doing so, you are minimizing the chances of your card being frozen when you are trying to make a legitimate purchase.

The best way to keep track of your account while traveling is to sign up for Online Banking and download Vue’s mobile app (if you haven’t already).

Below are some additional instructions on how to keep your money safe while you’re away.

Helpful Tips for Traveling with Your Card

  1. Make sure you have emergency phone numbers for your financial institution. If traveling outside the U.S., toll-free 800 phone numbers will not work. Make sure you have a contact phone number for your financial institution that is accessible from outside the U.S.
  2. Immediately notify your financial institution if your card is lost or stolen.
  3. Monitor transactions on your account using Online Banking.
  4. Always take at least one back-up source of funds with you, and be sure you have contact phone numbers for your credit card provider.
  5. In Europe, many ATMs do not offer the option of withdrawing or transferring funds from a savings account. Make sure your checking account has sufficient funds to meet your cash needs.
  6. Look at the logos on the back of your card. These logos indicate the networks where your card will work. If your card is refused, it may be because the machine is not on a compatible network.


Tell us about your travel plans!

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