FAQ

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 If you can't find the answer to your question, please contact us! We would be happy to help. 

What is the routing number?

291378198

What is your mailing address?

Vue Community Credit Union

PO BOX 2336

Bismarck, ND 58502

How do I order checks?

Please contact the credit union during regular business hours to order checks. (701)223-6533 or (701)258-6353

Do you have a Notary Public?

Yes. We offer free Notary services to our members. Please call to confirm someone is available to assist you. 

Do you exchange foreign currency?

No, Vue is unable to process these requests. However, individuals are able to order from online foreign exchange websites (such as TravelWhy)

Why isn't my PIN working?

With our new EMV Chip Cards, your PIN will no longer carry over from your previous card. When calling to activate your new card remain on the line  to select your new PIN number. 

How can I increase my dollar limit on my ATM/Debit Card?

Call either of our branch locations during regular business hours and speak with a member service representative. Daily dollar limits cannot be changed if our offices are closed. 

 

Important Phone Numbers

Fraudulent Transactions - FRIS

If you have been alerted there have been fradulent transactions on your Visa Debit Card, your card has been warmed and will not allow further transactions. In the event this has happened to you, please call the number below to review transactions and release your card. 

1-888-846-6804

24 Hour Express Teller

1-866-935-6533

701-223-6911

Card Activation

1-866-985-2273

Change of PIN #

1-866-985-2273

Lost or Stolen Debit Card

 Regular Hours: 701-223-6533   After Hours: 1-800-535-8440

Lost or Stolen MasterCard or Visa

1-800-299-9842

Transaction Disputes

701-223-6533 (if you think there are fraudulent transactions on your card)